Thank you for shopping on SeedTopia! We want you to be completely satisfied with your purchase, so we offer a 14-day return policy for all unopened and unused seed packets. Please read below for more information on our refund policy.

Proof of Non-Germination If you have planted your seeds according to the instructions and they have not germinated, we will gladly offer you a refund or exchange for new seeds. However, we do require proof of non-germination, which can be provided by taking a picture of the ungerminated seeds and sending it to our customer service team. If your seeds have not germinated, please contact us within 14 days of receiving your order to initiate a refund or exchange.

Contact Us All refund requests must be made by contacting our customer service team. Please email us at [insert email address] or call us at [insert phone number] to initiate a refund or exchange.

Return Shipping If you need to return your order for any reason, you will be responsible for the cost of return shipping. We recommend using a trackable shipping method to ensure that your return is delivered to us safely.

Refund Process Once we receive your returned items, we will process your refund or exchange as soon as possible. Refunds will be issued to the original payment method used to make the purchase.

Please note that refunds may take 3-5 business days to appear on your account, depending on your bank or credit card issuer.

If you have any questions or concerns about our refund policy, please don’t hesitate to contact our customer service team. We are committed to providing you with the best shopping experience and are always happy to help.